XCelerate AI replies to every customer on WhatsApp, Instagram, Messenger and more — in seconds, in their own language, day and night. You only step in when it really matters.
~2–5s replies 24/7, even holidays No card to start
⚡ replied in 3s
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Akosua's Closet
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One AI across every channel your customers use
WhatsApp Instagram Messenger Facebook LinkedIn
How it works
Live in an afternoon
No code, no new app for your team to learn. Connect your accounts and your AI is answering customers the same day.
1
Connect your channels
Link WhatsApp, Instagram and Messenger in a few taps. Scan a QR code for WhatsApp — no number-porting, no downtime.
2
Teach it your business
Add your products, prices, hours and FAQs. XCelerate AI answers exactly like your best staff member — because it knows what they know.
3
Go always-on
The AI replies in seconds, day and night. When a customer needs a person, your team gets an instant alert and steps in.
Features
Everything a great front desk does — automated
Replies in seconds
Customers get a warm, accurate answer in 2–5 seconds — not hours later when the sale is already gone.
Human handoff
When intent gets serious or a customer asks for a person, your team is alerted on WhatsApp, SMS, Discord or email — instantly.
Bookings in chat
Connect Google Calendar or Calendly and let the AI check availability and book appointments inside the conversation.
Get paid in the chat
Take Mobile Money and card payments through MTN MoMo and Paystack — the customer pays without leaving the DM.
Labels your WhatsApp for you
The moment a customer pays, their chat is tagged Paid or Confirmed as a native WhatsApp Label — so your team finds every paying customer in one tap, right inside WhatsApp.
Capture every lead
Every conversation is scored and saved, with automatic follow-ups so a quiet enquiry never slips through the cracks.
Bank-grade security
Passkeys, two-factor login and rotated secrets. Your customer conversations and data are protected to a banking standard.
See it in action
The whole shop floor, run by AI
Real screens from a live XCelerate AI store — it answers, takes payments, tracks orders and works across every channel.
Always on
It answers — and closes the sale
Your AI knows your catalogue. It confirms the item, quotes the right price in cedis, checks the size and asks for the order — in seconds, day or night.
xcelerateak.com
Omnichannel
One AI across every channel
WhatsApp, Instagram, Messenger and more — your customers message you as usual, and a single AI handles them all. Connect a channel in a tap.
xcelerateak.com
Get paid
Payments & deposits, built in
Collect Mobile Money right in the chat, and secure bookings or orders with a deposit before you commit — no card, no app, no leaving the conversation.
xcelerateak.com
Stay organised
Every order, tracked
When the AI closes a sale it logs the order automatically — items, total and payment status — ready for you to fulfil and export.
Annual: pay yearly, get 2 months free. · Top-ups: GHS 100 adds 500 extra replies anytime. · Extra accounts: add another connected account for GHS 400/mo.
Every plan includes a 14-day free trial with 200 replies — no card, sign up with Mobile Money. Rolling out soon for Growth & Enterprise: AI voice notes 🎙️, smart automations & opt-in broadcast campaigns.
Our mark is a woven Ashanti-gold X — the warp and weft of Kente cloth. Look closely and you'll find three Adinkra symbols etched into the gold. They're the values we build with.
Adinkrahene · Leadership
The will to set the standard for AI built in Africa, for Africa.
Nyansapo · Wisdom
The wisdom knot — ingenuity and intelligence, the heart of what our AI does.
Nkyinkyim · Adaptability
Twisting and dynamic — meeting every customer, on every channel, in every language.
Leadership
Meet the founder
The engineer behind your always-on AI concierge.
Selassie Sallas-Mensah
Founder & CEO
Systems Engineering → AI SaaS Accra, Ghana
Growth is won or lost in the minutes after a customer messages — and no enquiry, booking or payment should go unanswered.
Selassie is the founder and CEO of XCelerate AK. A systems engineer by profession, he spent years designing the reliable, always-on infrastructure enterprises depend on — before turning that same rigour to a bigger question: how to put world-class, AI-powered customer service within reach of every African business.
That path — from systems engineering to full-stack AI SaaS development — is stamped into how XCelerate is built: pragmatic, resilient, and obsessed with the moment a customer reaches out. Working hands-on with the businesses XCelerate serves, he turns deep engineering into outcomes owners can feel — more leads captured, fewer sales missed, and customers who feel genuinely looked after.
WhatsApp · Instagram · MessengerIn-chat payments Meta App approved ✓
Why XCelerate
Real product. Live today.
We'd rather show you what the product does than quote a testimonial we made up. Here's where things stand.
2–5s
Average time to a helpful, on-brand reply — running on the latest MiniMax reasoning models.
24/7
Your AI never sleeps, never takes a holiday and never leaves a customer on read.
Live
Already deployed and billing in Ghana through Paystack — not a waitlist, not a demo.
Put your DMs on autopilot
Be among the first businesses in Ghana to give every customer an instant answer — and never lose a sale to a slow reply again.