The capability map

28 ways your AI
can help your business

Explore the tools available to your business: answering questions, quoting, collecting payment, booking dates and following up. Availability depends on your plan, connected channels and configuration. Review your business knowledge, test the answers, and choose when your AI may reply to customers.

StarterGrowthEnterprise shows the plan each job starts on

Sell

Turn a conversation into an order.

Starter
Answer "how much?" in seconds, correctly, at 2am.

Works out the price from your rates and tells the customer, in words, on the spot.
Starter
Make choosing easy on WhatsApp instead of a wall of text.

Presents options the customer can tap instead of typing. Needs a WhatsApp Business API number — on a scanned WhatsApp line the same choices arrive as a numbered list to reply to.
Starter
Stop losing orders that only ever existed in a chat thread.

Captures what the customer wants and logs the order against them.
Growth
Close a hesitant buyer without letting the AI give away margin.

Can offer a discount up to a ceiling you set — never beyond it.
Growth
Bill a customer properly without leaving WhatsApp.

Issues a branded invoice before payment, in the chat.

Get Paid

Collect money inside the chat.

Growth
Get paid without chasing a screenshot of a transfer.

Sends a link that works on any network and any bank card, and confirms itself.
Growth
Take Mobile Money without the customer leaving the conversation.

Pushes an MTN, Telecel or AirtelTigo prompt to the customer’s phone to approve. Off by default — payment links are more reliable — ask us to switch it on.
Growth
Stop holding dates for people who never pay.

Collects the deposit your policy requires before a date is held.
Growth
Look like a real business at the moment money changes hands.

Sends a receipt with your logo the moment payment confirms.

Bookings

Fill the calendar without back-and-forth.

Growth
Never double-book because two people asked at once.

Reads your real calendar before it promises anything.
Growth
Go from enquiry to booked without touching your phone.

Puts the confirmed booking straight into your calendar.
Growth
Let people book a slot themselves.

Sends your booking link when someone wants a call or a visit.
Growth
Handle changes politely without the AI refunding anyone by itself.

Takes a cancellation request and routes it to you rather than deciding alone.

Fulfil & Deliver

Get the order to the customer.

Growth
Answer "where is my order?" before they ask.

Books the delivery and sends the customer a live tracking link.
Starter
Keep people informed without anyone typing an update.

Tells the customer where their order has got to.
Starter
Turn an out-of-stock dead end into a future sale.

Knows what is out of stock, and messages people when it returns.

Know Your Customers

Remember who they are and what they want.

Growth
Know who your VIPs and your window-shoppers are.

Labels people by what they asked about, so your list is actually useful.
Starter
Stop leads dying in an unread inbox.

Keeps the name, number and interest of everyone who ever messaged.
Growth
Find out what your customers actually want.

Shows what people ask for, what converts, and where you lose them.

Serve & Support

Answer well, and know when to call a human.

Starter
Show the room, don’t describe it.

Sends the right photo, menu or brochure from your gallery when asked.
Growth
Serve customers who talk instead of typing.

Listens to a voice note and replies properly.
Starter
Make sure the AI never argues with an unhappy customer.

Hands over on a complaint, a refund, or anything it should not decide alone.
Starter
Never talk over your own staff.

Notices when a teammate joins the chat and goes quiet automatically.

Runs Itself

Work that happens without anyone starting it.

Growth
Get reviews and reduce no-shows without remembering to.

Sends booking reminders and asks for a review after, on its own schedule.
Starter
Recover the sales that just... stop.

Notices a customer who went quiet mid-purchase and follows up.
Starter
Get smarter every week without anyone training it.

Watches how your staff answer and adds what it learns to its knowledge.
Starter
Find out what you have not set up yet.

Reviews your setup and tells you the gaps costing you sales.
Enterprise
Manage a group without juggling logins.

One login and one bill across several businesses or branches.