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XCelerate AK
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For clinics & health practices

A 24/7 front desk for your clinic, on WhatsApp

Patients message all day — "are you open?", "how do I book?", "how much is a consultation?" — and your front desk can't keep up. XCelerate AI answers promptly, books appointments, sends reminders, and routes anything urgent or clinical straight to your staff.

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  • Books appointments
  • Prompt replies
  • 24/7
A friendly nurse at a modern clinic — XCelerate AI books the appointments
AI ready
  • Prompttypical replies
  • 24/7even on holidays
  • 3channels, one inbox
  • 0flows to build

Live demo

See it book an appointment

Booked, priced and reminded — without ringing the front desk.

  • Books appointments
  • Answers FAQs
  • Routes urgent cases
Start your free trial
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Your Cliniconline · AI front desk

Hello, can I book a consultation for tomorrow?

4:05 PM

Of course 🙂 We have 10:00 AM or 2:30 PM tomorrow. Which works for you?

4:05 PM

10am please

4:06 PM

Booked ✅ Tomorrow at 10:00 AM. I'll send a reminder the evening before.

4:06 PM

How much is a consultation?

4:06 PM

A general consultation is GHS 150. See you tomorrow! 🩺

4:07 PM
Automated after review

Setup

Set up, test, then choose when to go live

  1. Step 01

    Connect WhatsApp

    Link your number in a couple of taps — no code.

  2. Step 02

    Add hours & services

    Opening times, services and prices — tell the AI once.

  3. Step 03

    Approve your launch

    Test real answers first, then choose when the AI may reply to patients.

Capabilities

What it does for your clinic

Books appointments

Books & reschedules in WhatsApp, with reminders.

Answers FAQs

Hours, location, services, prices — promptly.

Routes urgent cases

Clinical or urgent messages escalate to staff at once.

Works 24/7

After-hours enquiries get a reply and a booking.

In production

Admin, not diagnosis. XCelerate AI handles front-desk tasks — bookings, FAQs and reminders — and hands every clinical or urgent question to your medical staff. It never gives medical advice or replaces a health professional.

— XCelerate AI

FAQ

Frequently asked questions

Can it book patient appointments?

Yes — it books and reschedules against your calendar and sends reminders, all inside WhatsApp.

Does it give medical advice?

No. It handles admin and routes anything clinical or urgent to your staff. It never replaces a medical professional.

How does it handle urgent messages?

They're escalated to your team immediately with an alert, so a person responds fast.

Which channels does it cover?

WhatsApp, Instagram and Messenger — in one inbox.

Give your front desk a 24/7 assistant

Start free in minutes — the AI answers your clinic's WhatsApp, books appointments, and routes urgent cases to your team.

Start free trial Talk to us on WhatsApp